04/12/2023 | by Nareit Staff
4 Quick Questions with Chat GPT


ChatGPT, the artificial intelligence chatbot developed by OpenAI, has only been in existence a matter of months—and the extent of its potential application remains unmapped—yet it is already having an outsized impact on the workplace.

REIT.com decided to put ChatGPT to the test and see how it fared when asked to comment on REITs and real estate investing, and how it is already being utilized across the industry. The answers, which ChatGPT returned in a matter of seconds, are unedited; the only changes made have been stylistic.

What are some top reasons for investors to include REITs in their real estate portfolios?

REITs (Real Estate Investment Trusts) can offer several advantages to investors seeking exposure to the real estate market. First, REITs can provide diversification benefits by adding a different asset class to investors' portfolios. Second, REITs offer liquidity, allowing investors to easily buy and sell shares on stock exchanges. Third, REITs are professionally managed by experienced real estate professionals who aim to maximize returns for investors. Fourth, REITs have a low barrier to entry, enabling smaller investors to access a diversified portfolio of properties. Fifth, REITs offer potential tax benefits, such as avoiding double taxation and receiving a tax deduction for depreciation.

(Editor’s note: ChatGPT points out the tax benefits to REIT investors, without raising the many restrictions under the REIT rules such as needing to focus on real estate held for the long-term and to distribute virtually of its taxable income, and also raises depreciation that is not limited to REITs.)

Lastly, REITs provide exposure to different property types, such as office, retail, residential, and industrial properties, offering diversification benefits across sectors and geographies. Overall, including REITs in a real estate portfolio can enhance diversification, provide liquidity, professional management, accessibility, tax benefits, and exposure to different property types.

How have REITs historically performed in periods of rising interest rates and high inflation?

Historically, REITs have had mixed performance in periods of rising interest rates and high inflation. Rising interest rates can lead to higher borrowing costs for REITs, reducing profitability and causing share prices to decline. However, REITs may perform well in high inflation environments due to the ability to increase rental rates and property values, potentially offsetting the impact of rising interest rates.

In periods of rising interest rates, REITs have typically underperformed compared to the broader equity market. A rising interest rate environment can lead to a higher cost of capital for REITs, which can negatively impact profitability and make it harder to secure financing for new projects. Furthermore, higher interest rates can lead to a rotation away from high dividend-paying stocks like REITs, further reducing share prices. However, it's worth noting that the impact of rising interest rates on REITs can vary depending on the specific real estate market and the degree to which REITs are leveraged.

In periods of high inflation, REITs may perform better due to the ability to increase rental rates and property values. Real estate assets, including those held by REITs, can serve as a hedge against inflation as they have the potential to appreciate in value alongside inflation. This could lead to higher rental income, higher occupancy rates, and improved earnings growth for REITs, potentially leading to higher share prices.

Overall, the performance of REITs in periods of rising interest rates and high inflation can be mixed and may depend on several factors such as the degree of leverage, the specific real estate market, and the impact on borrowing costs and rental income.

(Editor’s note: Nareit’s analysis shows that on average, both public and private real estate total returns have increased with higher inflation environments. REITs have also performed well in different interest rate environments.)

Describe how current macroeconomic factors are impacting commercial real estate in general.

The commercial real estate sector is currently being impacted by several macroeconomic factors. The COVID-19 pandemic has caused widespread disruption and uncertainty in the global economy, leading to changes in how businesses operate and how people work, live, and shop. Here are some ways current macroeconomic factors are impacting commercial real estate:

  1. Remote Work: Remote work has become more prevalent due to the pandemic, leading to a decrease in demand for office space. Companies are reassessing their office needs, with some downsizing or moving to more flexible lease agreements. This has led to a softening of office markets in some areas.
  2. E-commerce: The pandemic has accelerated the shift towards e-commerce, leading to an increase in demand for industrial real estate, particularly warehouses and distribution centers. This trend is likely to continue as more people shop online.
  3. Inflation: Inflation has been rising, leading to concerns about increased construction costs and potential rent hikes. This could impact the affordability of commercial real estate for both tenants and investors.
  4. Interest Rates: Interest rates remain low, which is generally positive for commercial real estate as it can make borrowing cheaper and encourage investment.
    (Editor’s note: Interest rates have been rising since March 2022.)
  5. Supply Chain Disruptions: The pandemic has led to disruptions in global supply chains, which could impact the demand for certain types of commercial real estate, such as manufacturing and logistics facilities.

Overall, the current macroeconomic factors are having mixed impacts on commercial real estate. While some sectors, such as office and retail, are experiencing challenges, others, such as industrial, are benefiting from changing consumer and business behaviors.

How is ChatGPT being used today across the real estate industry?

ChatGPT and other language models like it are being used in a variety of ways across the real estate industry. Here are a few examples:

  1. Chatbots: Real estate companies are using chatbots powered by language models like ChatGPT to provide customer service and support. These chatbots can answer common questions, provide property information, and even schedule showings and appointments.
  2. Property Listings: ChatGPT can be used to automatically generate property descriptions and other listing information. This can save time for real estate agents and ensure that listings are comprehensive and accurate.
  3. Market Analysis: ChatGPT can be used to analyze real estate market data and generate reports and insights. This can help real estate professionals make informed decisions about pricing, investment, and other strategic considerations.
  4. Natural Language Processing: ChatGPT and other language models can be used for natural language processing, enabling real estate companies to analyze customer feedback, reviews, and other unstructured data. This can provide valuable insights into customer preferences, pain points, and other key factors.
  5. Virtual Assistants: ChatGPT can be used to power virtual assistants that provide personalized assistance to buyers and sellers. These assistants can help users navigate the buying and selling process, answer questions, and provide recommendations based on user preferences.

Overall, ChatGPT and other language models are being used to improve efficiency, accuracy, and customer experience across the real estate industry.